what I needed. This package arrived looking unopened and well protected. Once I opened it and pulled everything out of the box, I realized that no hardware had been shipped. I called the number provided and asked for it to be shipped. The customer service rep was helpful and polite, leading me to believe this happens a lot. Four days later, the hardware arrived. Once I started putting it together I realized 2 things.
1. This was going to take a heck of a lot longer than the suggested 30 minutes.
2. There were more missing parts.
I was missing 8 of the 11 back slats and 1 of the 22 side slats. None of these were imperative to the structure of the bed, so I built it anyway. I had someone coming to stay two days later and needed the bed.
Other than those issues, I love the bed. It looks great in the room and seems structurally sound. I looked everywhere and this was the only full/sized daybed available. After the 3 hours spent putting it together, Im never getting rid of it!
Check your package carefully
what I needed. This package arrived looking unopened and well protected. Once I opened it and pulled everything out of the box, I realized that no hardware had been shipped. I called the number provided and asked for it to be shipped. The customer service rep was helpful and polite, leading me to believe this happens a lot. Four days later, the hardware arrived. Once I started putting it together I realized 2 things. 1. This was going to take a heck of a lot longer than the suggested 30 minutes. 2. There were more missing parts. I was missing 8 of the 11 back slats and 1 of the 22 side slats. None of these were imperative to the structure of the bed, so I built it anyway. I had someone coming to stay two days later and needed the bed. Other than those issues, I love the bed. It looks great in the room and seems structurally sound. I looked everywhere and this was the only full/sized daybed available. After the 3 hours spent putting it together, Im never getting rid of it!