Based on 145 Reviews

Average

4.6

(145 Reviews)
5 Star
109
4 Star
20
3 Star
13
2 Star
2
1 Star
1
  • user2

    Great value and customer service

    I think having reasonable expectations goes a long way when youre buying items that have to be assembled, and you know arent solid wood. That being said, this item exceeded my expectations. The drawer, table, and bookcase were the cheaper composite wood I expected with a veneer finish. The drawers instructions were by far the hardest to follow. All other instructions were very clear and easy to follow. The loft bed was made of solid pine, and feels very very sturdy. Its the perfect height and still allows me to tuck my daughter in at night. The directions were so easy, and took two people exactly one hour to put together. I love that the loft, table, drawers, and bookcase came in separate boxes and were labeled 1 of 4 etc. Unfortunately, box 4 of 4 got lost in the Black Friday and holiday madness, but this seller was EXTREMELY quick to make things right. I didnt have to plead my case, I just stated what was wrong and they shipped out its replacement quicker than I anticipated. Love it