Too difficult to get a response and to return a defected product!
I purchased this product as a gift for my mother. One of the chairs arrived without without one of the brackets attached and therefore could not be assembled. I contacted the seller numerous times but never received a response. My mother did reach a representative who informed her that the request was being sent to the warehouse and that she would receive an email, but she never did. Messages left never received a response, and the bracket was never sent. I will never make a purchase from this seller again, nor will I buy such merchandise through . It is too difficult to return if the product arrives defected. Fortunately, my mother researched what she needed and ordered the brackets, but this was a gift and she should not have been inconvenienced.
Too difficult to get a response and to return a defected product!
I purchased this product as a gift for my mother. One of the chairs arrived without without one of the brackets attached and therefore could not be assembled. I contacted the seller numerous times but never received a response. My mother did reach a representative who informed her that the request was being sent to the warehouse and that she would receive an email, but she never did. Messages left never received a response, and the bracket was never sent. I will never make a purchase from this seller again, nor will I buy such merchandise through . It is too difficult to return if the product arrives defected. Fortunately, my mother researched what she needed and ordered the brackets, but this was a gift and she should not have been inconvenienced.