Our couch came sooner than expected. We couldnt find the legs, but eventual saw they were zipped underneath the couch lining. There was some damage from delivery that we called and immediately they helped resolve over the phone. Very happy with the customer service on the issue. The couch is shorter or lower to the ground than expected, but Im sure the measurements were listed. We have a 2 story great room so maybe thats why it looks lower/backed. I added large pillows to the back and it helps. Its firm yet comfortable. I dont see it loosing shape anytime soon. One thing I noticed is that it seems to scrape easily. We have a lot of kids so we will have to be careful, but are happy it can be easily wiped down. Overall, very pleased with appearance and quality. Easy as it says.
Beautiful couch!
Our couch came sooner than expected. We couldnt find the legs, but eventual saw they were zipped underneath the couch lining. There was some damage from delivery that we called and immediately they helped resolve over the phone. Very happy with the customer service on the issue. The couch is shorter or lower to the ground than expected, but Im sure the measurements were listed. We have a 2 story great room so maybe thats why it looks lower/backed. I added large pillows to the back and it helps. Its firm yet comfortable. I dont see it loosing shape anytime soon. One thing I noticed is that it seems to scrape easily. We have a lot of kids so we will have to be careful, but are happy it can be easily wiped down. Overall, very pleased with appearance and quality. Easy as it says.