Edit: 1/27/22 (upgraded to 5 stars)
Its been 12 days. Customer service responded immediately to my message and did everything possible to make this right. As no pieces were available at the warehouse, they had them shipped from the factory. They gave me a partial credit back for the hassle, and then sent me 4 new pieces (2x 1, and 2x 2, just in case the stickers were wrong again). Luckily they were the right pieces.
They were in constant communication with me, provided me with Fed/Ex trac information, and so Im revising my review from 3 to 5 stars.
The bed is comfortable, sturdy, nice loo / and despite the initial problem / later solved, the customer service was excellent.
1/15/2022 (3 stars)
I really like the visual aspect of the bed. Minimal, nice colors, works for our room. Read the good reviews. I consistently order with , so trust it overall.
Received the bed earlier than anticipated, which was nice.
However, my husband started assembling the headframe, went great, easy.
But when it came to the base mattress frame, he realized that the pieces didnt match the instructions and were non/reversible due to the design and measure / or we would have just flipped them. Cant do it. (We later realized they in fact sent 4x 2.
The ledge to hold the slats is not exactly in the middle, so you have to have 2x piece 1 and 2x piece 2, in order to have the same height from side to side for the latte distributions. If we try to flip the pieces, then the ledge of one side would be lower, putting the mattress at a slant down to the right or the left. Not level.
Putting three stars for now, and will review again.
Have contacted the seller requesting to correct the two pieces we need to correct this; and am hoping for a quick turnaround and good customer service. If this is resolved, I will update with positive feedback and raise the stars, or if they are non/responsive, I will update as well so others can avoid the same experience.
To be continued. Yes, Its great. loves it.
Its a great bed. Nice and sturdy. It would have been a quick to assemble if I didnt have to take things apart after putting it together because I found one piece was backwards. The directions are horrible which is why the 4 star rating.
I wanted the shelfs thin it would be a good place to put the remotes. However, the shelf makes a great place for the cat to run across and knock the remotes off. So no using the shelfs for us but if you dont have cry cats they would be perfect for remotes or some nice smaller decorations. Like!
Easy to follow instructions for setting up. Did it by myself with no previous frame building experience. Looks aming and is incredibly sturdy. Wasnt really sure what I was getting myself into buying this unseen from but I couldnt be happier!! If youre loo for a well designed bed frame that adds the right amount of style in your life. This is the one!!! Works well.
I purchased this for my middle schooler. She loves the rustic charm with clean lines. The shelving gives her room to show off her favorite things. It was much sturdier than I thought it would be with the iron type mattress stabilizers instead of the normal cheap pine wood ones you see in so many beds. I am extremely pleased with the purchase! Easy set up.
I purchased this bed frame as an upgrade to my box spring and frame. It was easy to assemble however it wouldve been easier with a second person. The frame is well made and very sturdy. Ive knocked into it a few times and the frame hasnt budged an inch. Overall, I would recommend this frame to people who are loo. Cute.
Reviews
Nice Bed / sturdy / wrong pieces received / fixed w/ excellent customer service
Edit: 1/27/22 (upgraded to 5 stars) Its been 12 days. Customer service responded immediately to my message and did everything possible to make this right. As no pieces were available at the warehouse, they had them shipped from the factory. They gave me a partial credit back for the hassle, and then sent me 4 new pieces (2x 1, and 2x 2, just in case the stickers were wrong again). Luckily they were the right pieces. They were in constant communication with me, provided me with Fed/Ex trac information, and so Im revising my review from 3 to 5 stars. The bed is comfortable, sturdy, nice loo / and despite the initial problem / later solved, the customer service was excellent. 1/15/2022 (3 stars) I really like the visual aspect of the bed. Minimal, nice colors, works for our room. Read the good reviews. I consistently order with , so trust it overall. Received the bed earlier than anticipated, which was nice. However, my husband started assembling the headframe, went great, easy. But when it came to the base mattress frame, he realized that the pieces didnt match the instructions and were non/reversible due to the design and measure / or we would have just flipped them. Cant do it. (We later realized they in fact sent 4x 2. The ledge to hold the slats is not exactly in the middle, so you have to have 2x piece 1 and 2x piece 2, in order to have the same height from side to side for the latte distributions. If we try to flip the pieces, then the ledge of one side would be lower, putting the mattress at a slant down to the right or the left. Not level. Putting three stars for now, and will review again. Have contacted the seller requesting to correct the two pieces we need to correct this; and am hoping for a quick turnaround and good customer service. If this is resolved, I will update with positive feedback and raise the stars, or if they are non/responsive, I will update as well so others can avoid the same experience. To be continued. Yes, Its great. loves it.
Great bed but directions are horrible
Its a great bed. Nice and sturdy. It would have been a quick to assemble if I didnt have to take things apart after putting it together because I found one piece was backwards. The directions are horrible which is why the 4 star rating. I wanted the shelfs thin it would be a good place to put the remotes. However, the shelf makes a great place for the cat to run across and knock the remotes off. So no using the shelfs for us but if you dont have cry cats they would be perfect for remotes or some nice smaller decorations. Like!
Great bed!
Great bed for the price! Beautiful and Sturdy.
Cute
Its pretty sturdy. It works.
Love this bed frame!!
Easy to follow instructions for setting up. Did it by myself with no previous frame building experience. Looks aming and is incredibly sturdy. Wasnt really sure what I was getting myself into buying this unseen from but I couldnt be happier!! If youre loo for a well designed bed frame that adds the right amount of style in your life. This is the one!!! Works well.
Perfect
Love this! Starting this is aming. It was pretty simple to assemble. Worth the price most definitely! Good Product.
Good to go
No Perfect.
Great loo and awesome value!
I purchased this for my middle schooler. She loves the rustic charm with clean lines. The shelving gives her room to show off her favorite things. It was much sturdier than I thought it would be with the iron type mattress stabilizers instead of the normal cheap pine wood ones you see in so many beds. I am extremely pleased with the purchase! Easy set up.
Sturdy and well/made
I purchased this bed frame as an upgrade to my box spring and frame. It was easy to assemble however it wouldve been easier with a second person. The frame is well made and very sturdy. Ive knocked into it a few times and the frame hasnt budged an inch. Overall, I would recommend this frame to people who are loo. Cute.
Easy to assemble
Nice product. Functional for the money He loves it.
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