Based on 100 Reviews

Average

4.7

(100 Reviews)
5 Star
82
4 Star
7
3 Star
7
2 Star
3
1 Star
1

Reviews

  • user2

    Excellent customer service

    I had a question about my order, and the customer service team was incredibly helpful and responsive. They ensured I had a positive experience.

  • user2

    Definitely worth it

    I purchased this chair for reading, and it's incredibly comfortable. I can spend long periods sitting in it, enjoying a good book. The ottoman is also very comfortable. The trip to buy it was definitely worth it. Assembly was easy too!

  • user2

    Disappointing reality

    The product photos showcased a sleek and stylish design, but upon arrival, the chairs looked bulkier and less modern than expected. The discrepancy between the images and the actual product was disappointing.

  • user2

    Quality falls short of expectations

    Despite the product's description touting high-quality materials, the actual construction felt cheap and flimsy. The chairs lacked the durability and sturdiness I anticipated.

  • user2

    Instructions inadequate

    Putting together these chairs was a frustrating experience. The assembly instructions were unclear and insufficient, making the process much more complicated than it should have been.

  • user2

    Cushions provide little support

    Sitting in these chairs was uncomfortable, as the cushions felt thin and provided minimal support. After a short period, discomfort set in, making extended use unpleasant.

  • user2

    Lacks durability

    The moon storage ottoman's construction was flimsy, and the fabric felt cheap. It did not seem like it would hold up well to regular use, making it a poor investment.

  • user2

    Requires constant cleaning

    The white fabric of the chairs stained easily and required frequent cleaning to maintain a presentable appearance. This high maintenance aspect was not mentioned in the product description.

  • user2

    Swivel feature is noisy

    While the chairs' swivel function worked, it did so with a noticeable and disruptive noise. This unexpected sound detracted from the overall experience and made me hesitant to use the swivel feature.

  • user2

    Swivel mechanism is flawed

    The swivel feature of these chairs was advertised as a highlight, but in reality, the mechanism was clunky and did not allow for smooth rotation. It felt cheaply made and unreliable.

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