I do love these chairs. They were super easy and quick to assemble, and they are very comfortable. However, one of the chairs I received was wrinkled in two areas of the seat upon arrival. Hoping the company will let me exchange this specific piece rather than sending the entire set of two chairs back and having to repurchase.
EDIT: within hours of posting my review, I was contacted by Lucia from Direct (the company selling these stools). She apologized about the seats defect and offered a partial refund. I wrote back saying I didnt need a refund, that Id just like to exchange the defective piece. She then offered to replace the stools entirely without having to send my defective one back. I am very impressed with the prompt customer service I received, and thus am changing my review from 4 stars to 5. Thank you!
We Love these stools. My husband is very tall and he says they are the most comfortable stool he has sat in. They are more dark chocolate than pictured, so color is off to photo. But the comfort level is so high, we are keeping them! I bought 4.
I was sure these were suppose to be counter height but even at the lowest they are slightly high for are counter. I also missed the cap that needed to be removed on the bar which meant unassembling and reassembling.
The chairs are really good. Looks very beautiful. We received a wrong color. Informed the support but we decided to keep them. The customer support reached out and ensured that the difference in the price is refunded. I am very impressed with their follow up and ensured we are really satisfied with it. I highly recommend this product.
Reviews
Great set of stools
I love it! Get it. You wont regret it.
Sturdy but smaller size bar stool
Easy to assemble. Was looking for a sturdy but smaller size stool that had the feature and some form of a back. This checks all the boxes.
Comfortable and easy to move around.
Light weight yet very sturdy.
Nice and comfortable, but received one defective chair.
I do love these chairs. They were super easy and quick to assemble, and they are very comfortable. However, one of the chairs I received was wrinkled in two areas of the seat upon arrival. Hoping the company will let me exchange this specific piece rather than sending the entire set of two chairs back and having to repurchase. EDIT: within hours of posting my review, I was contacted by Lucia from Direct (the company selling these stools). She apologized about the seats defect and offered a partial refund. I wrote back saying I didnt need a refund, that Id just like to exchange the defective piece. She then offered to replace the stools entirely without having to send my defective one back. I am very impressed with the prompt customer service I received, and thus am changing my review from 4 stars to 5. Thank you!
Most comfortable stool ever!
We Love these stools. My husband is very tall and he says they are the most comfortable stool he has sat in. They are more dark chocolate than pictured, so color is off to photo. But the comfort level is so high, we are keeping them! I bought 4.
Adjusts easily.
Assembled easy. All parts and wrench provided. Chair has held up well for the first month. Good range of adjustments. Just a bit rocky.
Quality Product!
Love the design. Very Sturdy. Great height! Easy to assemble.
Really bar stools not counter stools
I was sure these were suppose to be counter height but even at the lowest they are slightly high for are counter. I also missed the cap that needed to be removed on the bar which meant unassembling and reassembling.
Best bar stool for working from home
Worth the investment / comfortable and easy to piece together. Love it!
Excellent customer support
The chairs are really good. Looks very beautiful. We received a wrong color. Informed the support but we decided to keep them. The customer support reached out and ensured that the difference in the price is refunded. I am very impressed with their follow up and ensured we are really satisfied with it. I highly recommend this product.
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