Based on 125 Reviews

Average

4.5

(125 Reviews)
5 Star
83
4 Star
29
3 Star
8
2 Star
3
1 Star
2

Reviews

  • user2

    It's fairly easy to put together and looks very nice

    When this package first arrived, it was so heavy that we struggled to drag it in the house. It's fairly easy to put together and looks very nice, built in a way so that it wont break easily. It is a little wider than a twin-bed mattress, so unless you use thick comforters there is a very noticeable gap. And once you do set it up, be prepared of not being able to move it very far any time soon.

  • user2

    great deal!

    For the amount and what it is it's one of the best deals we found. We got it for our four year old so we don't expect it to last till he's in high school but what toddler bed does? The only thing I would change are the drawer handles. They stick out pretty far and have sharp angles. All in all, a good deal.

  • user2

    Four Stars

    Good!

  • user2

    You get more than what you pay for!

    I'm impressed with this bed. They were easy to put together, they look great and seem pretty sturdy. I was worried that the drawers would seem flimsy, but they are not. They are reinforced nicely and I trust that they could hold the weight of pretty much anything you would want to store in them. The slides for the drawers are plastic sliding across plastic, so the motion isn't as smooth as what you would have with metal guides and rollers. For this reason, I have decided to use them for things that I won't be trying to get at multiple times a day, however I am not worried about them breaking with use. The drawer pulls look cool, but they're metal and stick out at an angle with sharp edges, so I think I'm probably going to replace them with something more shin-friendly. I ordered 2 of these beds and another bed in a different finish that is basically the same design (Summer Breeze in Blueberry) and I have to say that the packaging for this bed is far superior to the other one. I had to return the other style of bed twice because it was broken both times I ordered it, so now I think I'll just order another one of these to avoid the hassle of another broken bed. Of course, was great about the returns and refunds. All in all, for this price, it's pretty much impossible to do better, especially when you take into account the free shipping and 's awesome customer service.

  • user2

    Nanda

    the bed and so pretty and looks great in the room, but the stuff I thought was better but still buy again

  • user2

    Simply Outstanding!

    I would normally go to IKEA to get something like this. But they did not have a twin bed that I liked and I decided to give a try for a big item like that. The shipping was free and I got the package about a week later. The PACKAGING was simply SUPERIOR! All the sides and corners of the box were wrapped in shock-absorbing kind of cardboard at least 2 inches thick!!! Everything inside the package was completely fine - and that's after it had traveled by UPS Ground all the way across the country. The ease of assembly was comparable to IKEA's items - but better! I.e. actually labeled the back sides of all parts with letters corresponding to the letters on the pictures in the assembly instructions - that's a step forward from IKEA's instructions. And the drawer rails can be hammered in - which better engineering design than IKEA's where you have to screw in a million screws to attach them. All you need to put it together is a Philips screwdriver and a hammer. They even give a piece of plastic to use for hammering in the drawer rails (not to hit the rails directly with a hammer). All pre-drilled holes aligned perfectly, by the way. Now, about their customer service. I accidentally scratched one of the front drawer panels and I called for a replacement part. Also I really liked the drawer handles and I wanted to get more of them to put on my book-cases and my desk (that are of a similar color and style) in roder to make it look like they were a set with the bed. They picked up the phone right away and were really helpful. The call center are in Quebec. I've been to Montreal and it's my experience that the service there is very polite/personal/friendly and generally exceeds my Southern California-based expectations. This was right in line with my previous Quebec experiences. I had 10 handles, 20 screws for them, and a replacement panel shipped to me for the total of $17 (including SandH)! And got an order confirmation email from them detailing all items discussed within 5 minutes after I getting off the phone. Now, is that an amazing value?! The bed looks great - just like in the picture. If I had to guess how much a bed looking like that would be priced for at a local furniture store - I'd say maybe $400-$600(?). I've been using it for a couple of nights now - no squeaks or anything - it's just perfect! Very reasonably priced and everything about it has been simply outstanding! Solid 5 stars! I'd even give them 6 stars if that were an option

  • user2

    Customer Service

    I purchased this item for my son and knew it would be a little work puting together the product. The heavy box was delivered to my doorstep and it had a couple of holes in it. I noticed some parts had fallen out and didn't know I was missing parts till I made an inventory of parts before putting it together. I was able to put most of the product together, except two of the drawers. I left a message that night with the company, using the toll-free number provided. To my surpise I received a call back the next day..a (Sunday) from the company offering me to send out the missing parts ASAP. Great customer service from furniture, it's nice to see that does business with an outstanding company. The bed was easly to put together in a couple of hours, and now just waiting on the replacement parts. I'll be looking for more furniture from this company again and buying through .

  • user2

    Twin bed is good

    Takes a few hours to put together, so get someone to help you and put on a good movie, but it looks just like the picture when you get done and is very nice. You can't jump up and down on it because you'll break it and it shouldn't have a box spring, just a matress.

  • user2

    Very Pleased

    I bought this bed frame and headboard for my 14 year old son for his birthday. I was very pleased with the fact that everything came in within a week. I also was very nervous about putting it together but all the pieces were labeled very clearly and the directions were very easy to understand with pictures guiding you through each step as well. The product looks great and my son loves it!!

  • user2

    good bed for the price

    The bed was relatively easy to put together. The only thing negative I can say is that even though the drawer pulls look nice, they have sharp edges and will be able to inflict pain if your child isn't careful. We are going to look for replacement knobs.

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