Based on 599 Reviews

Average

4.5

(599 Reviews)
5 Star
390
4 Star
142
3 Star
40
2 Star
16
1 Star
11

Reviews

  • user2

    Junk wood, cracks,paint scruffs instantly.

    The bed looks great, the wood is a very knotted pine, being said once in a heated home it will crack and of course I have those cracks on the most weight bearing part the middle. Cracks occurred within 2 weeks and we reordered the two sides which have never arrived and its been almost 2 months when they said a month/and/a/half ago it would be here. Customer service has not got back with us I will not be purchasing a bed from Dorel again. Save the money I bought a bunk bed seven years ago from Walmart and its twice as sturdy taking apart five or six different times and moved and not once have I seen a crack.

  • user2

    Holding up well after a year. Was missing some screws so I had to improvise.

    Holding up well after a year of moderate use. Was missing some screws so I had to improvise. Only major issue that REALLY annoys me is trying to put the sheet on the bottom bunk. The ladder is so tight against the mattress on the bottom bunk that I have to yank the sheet into place.

  • user2

    Get professional installation

    Awesome bunk beds! I highly recommend opting for the professional installation. Even the pro took 3 hours to put it together. Its a real job.

  • user2

    Cracked pieces

    Bed came cracked in two spots. Other then that good set for the price

  • user2

    Missing tools

    Box was open and we are missing half the pieces to put the bed together.

  • user2

    My twin girls love it.

    Takes awhile to assemble, but this bunk bed is solid. My twin girls love it.

  • user2

    Handy website that helped a lot.

    I bought this for my 3 year old and 6 year old. They really love the bed. It fits perfectly in there room and is very sturdy. My husband put it together in about an hour. My only complaint is that when we finally had the time to put it together a piece was broken from transit and the instructions were missing. But Dorel has a very handy website that I could download the instructions from and I was able to order the broken piece as well at no charge. I was pleasantly surprised to realize that this bed comes with a 1 year warranty. So thats an added bonus. All in all this was a great purchase despite the two small issues. Ps. I bought ply board for under the mattresses for support.

  • user2

    Great Quality!

    Great purchase! The bed is sturdy. Assembly was easier than we thought. The gray has a hint of blue so girls may not like it, but my two boys love this bed!

  • user2

    Sturdy, Easy to Build, and Looks Great!

    I love this bed! It came within a couple of days in one long box. Everything was pretty compact, so there was limited waste in packaging, and the parts were all clearly labeled. It took two of us a total of about two hours to assemble the whole thing. Thanks to clear instructions, well/packaged hardware, and good labeling all around, it was a surprisingly simple project. There were a few dinged pieces, but nothing I cant easily cover with a tad of white paint. And considering the cost, doesnt give rise to lowering the rating to four stars. All in all, its a great value, a sturdy bunk bed, and it looks great! I highly recommend.

  • user2

    Read instructions and follow properly.

    Oh my gosh! It took us an hour to put up and thats with 2 little ones bugging and a 5 year old as well. Easy instructions and set up. Looks great! Its big!

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