Based on 227 Reviews

Average

4.7

(227 Reviews)
5 Star
182
4 Star
22
3 Star
17
2 Star
4
1 Star
2

Reviews

  • user2

    you need a power drill

    kind of a btch to put together...but worth it

  • user2

    Before Assemble ..check all parts of bed

    Very good quality and my daughters like it to much.

  • user2

    Beautiful and huge, likely will have broken pieces

    Will write additional/update review after a few months+. Beautiful looking bed! The color is fantastic, the wood is gorgeous, but because it is pinewood it is more likely to break. Thats just the nature of the wood. Top bunk and the trundle perfectly fit a Twin Mattress, and the Full size bed we had fit snugly into the bottom bunk. Most of the pieces came without blemish. There were a few that had dings or little indents but they arent deal breakers for a person like me. There were 2 quite important pieces that both broke in the process of delivery. I wish would write Fragile on these boxes due to the ease of breaking (as mentioned before). My husband works for UPS so I know that if it says fragile they do try to be more careful. I will write about my return process after the bed setup process. We got the actual bunkbed up with 2 people in about 4 hours total (not including the staircase). Not the easiest but not terrible. We werent able to put up the staircase as 2 very important pieces broke. Still waiting on the replacement pieces to build the staircase. This bunkbed is huge!! Will look much better in a larger room but is fantastic even in a smaller room you just wont have too much space left over. Our kids room is a decent size for a smaller home so theres still a little more than half the room to play or move around in but it definitely is big! We checked the instructions to return the pieces and get a replacement as we saw others mention they got their replacement pieces within a week of requesting it. Well I sent those 2 pieces back via UPS the same week and checked the tracker. Tracker said it arrived to the Arizona Amizon location just a few days later, March 27th. I waited and waited for something to happen or to just get the pieces but I only saw that it said we are waiting on your return I finally called 2 weeks later and the guy said to wait 2 more weeks... flustered and irritated I waited as asked. Nothing happened. The remark waiting for your return still showed. I even waited an extra week just in case but nothing. So I finally called again yesterday and it wasnt until I got upset over the phone (I tried to be very polite and understanding at first but the lady kept asking dumb questions) that they finally got me to the department in charge of large packages that they the guy simply said Im sending your replacement today at no extra charge. Is there anything else I can do for you? Im sorry but why would you charge me for something that you already got back???? Anyway its in the mail now. Should arrive in a couple more days, and they are still asking me to send a return. So Im sending back the box with the printed proof of the return of the original pieces inside. Haha I hope they like that. Other than dealing with the replacement we LOVE this huge piece of furniture!!

  • user2

    I loved

    Very stylish and great quality! Excellent and super practical.

  • user2

    nice set one little problem

    I thought it was better quality The bed is well built and easy to put together. The directons were easy to follow ,with plenty of pics. They came on time and packed nicely. We got the pine, should have gotten the hardwood for the extra money. The pine dents and scratches easy. There were three damaged pieces, they replaced without a problem. The stain color was way, way lighter than the set that came. It wasnt a game changer, but thats why we give them 4 stars.

  • user2

    Beautiful bunk bed

    Im incredibly happy with this purchase Really awesome bed. The wood smells nice. It solid wood which I love. Has plenty of storage. It will make.it easier for.my kids to share rooms when they come of age and to have a friend be able to stay the night. Took my hubby and brother 5 hrs to assemble the whole thing and thats with a few breaks. Easy to follow instructions, boxes are labeled as to which peice it is and the wood is numbered making it easy to follow instructions. Really great buy.

  • user2

    Good quality

    Great looking but not the must functional Looks legged

  • user2

    Should last a lifetime

    Excellent customer service As described

  • user2

    Great, sturdy bed with lots of storage

    Nice quality, easy too assemble, looks nice. This is a sturdy piece of furniture. Our toddlers love this bunk bed. The storage in the steps is very spacious. The non slip strip on the steps makes for safer travel up and down. We have had this bed for a little over a month now and we have no complaints. We have a 2 year old and a 4 year old and have had no accidents so far, yay! It did take my husband about 4 hours to assemble, but it might be quicker if 2 people worked on it continuously (9 months pregnant with baby 3 meant not much help from mommy). I was little leary of buying, because of some reviews saying the bed wasnt sturdy, but our bed isnt going anywhere, its rock solid.

  • user2

    Great piece of furniture that requires a little patience to put together.

    Its not for everyone, but its perfect for us! An excellent piece of furniture- very sturdy and well designed. Assembly took a little while, but very doable. Only issue would be that assembly instructions could have been a little clearer. I recommend this product.

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