Based on 214 Reviews

Average

4.4

(214 Reviews)
5 Star
161
4 Star
20
3 Star
4
2 Star
6
1 Star
23

Reviews

  • user2

    Unpredictable delivery, defective parts!

    I want to love this bed frame. I truly mean that. So let me explain my experience so far I ordered a king size bed frame and for starters the first box came nearly a week before the estimated delivery date. I am not moved into my apartment so I had to rush to my apt from 2 hours away because my neighbor had texted me that I had a huge box outside our door (we share a front door/stairs). I drag the box inside and open it up to find the side rails, center rails, and slats missing. I contacted the seller and was told the shipment would come in 2 packages. I was given the date for when the second package would arriveit arrives a day early. I get another text message from my neighbor, an elderly woman who survived lung cancer telling me I had another package and she managed to bring it inside to my front door!!! I was horrified and immediately left work early to rush to my apt to clear the box out of our shared space that leads into our apts. I open the box and find that it only contains the slats. At this point I am extremely fed up with what feels like unboxing mystery boxes when all I am trying to do is put my bed frame together. I contacted customer service today and was told a third box would arrive today. So here I am with a nearly completed bed frame and what do you knowone of the adjuster screws will not screw into the last support legTHE LAST ONE. As shown in the picture I have provided it will not screw in any further. So nearly 3 hours of setting this up and the last support leg is defective. There is also a slight defect on the side of the headboard. Everything else is fine. Instructions are clear. Bed frame is just like what you see in the pictures. I would not be able to tell you if the bed frame is sturdy because I am unable to put the last support leg on. Will give an updated review when the problem is sorted outuntil then it looks like my new mattress will be going on the floor as it seems my bed frame will not be completed for my move in date.

  • user2

    Its not easy go assemble but the tech was so good at doing the assembly job

    Ease of assembly and comfort are most important to me. Met my expectations. Not easy to assemble but its worth it love my bed

  • user2

    Amazing value!!

    Affordable, comfortable looks good and easy to assemble This is a solid bed. Our last bed was twice as much and broke within a year. This is heavy duty and looks extremely nice. A friend commented she wished she could afford a solid wood bed like ours..haha! The color is beautiful, the headboard is actually comfy enough to lean on, and it has held up to our huge family lounging in it! Its not so low that you cant fit stuff underneath which I appreciate, yet it still has a rather low profile. My 9 year old and I put it together ourselves in a few hours which was also a huge bonus. It fit out big fat 15 in mattress like a glove! I usually dont write lengthy reviews, but this bed is a steal for the price!!

  • user2

    We love our new bed!

    exactly as described and more Ordered this bed a few months ago, and it is very sturdy and was not damaged up on arrival. Shipping was great, came in 2 boxes.

  • user2

    Excellent looking bed!

    Good for the price and looks nice Bed was easy to assemble. Shipped quickly. Set it up in about 1 hour. Holds my nice thick mattress and is just overall a great purchase

  • user2

    Beautiful Bed Frame

    Quality for a low price Very happy with the purchase. Good quality, looks great!

  • user2

    Quality bed.

    good product!Definitely just as described Its a good piece. Well made. Doesnt squeak like the old bed. It is a low headboard and will be covered up if you have to use a box spring. My significant other wants you all to know that she found it easy to put together while I watched ;)

  • user2

    I love this beautiful and stylish bed

    Great product by all standards This is a high quality bed. I got the queen size.I love the wood color and the headboard fabric. modern and mid century look perfect for my bedroom. I am very pleased by my purchase customer service was great, they answered to my questions very quickly.

  • user2

    Badly Damaged Box3 is LOST

    I would love to review this bed as a complete product assembled without damage, but for now will provide a review of the 2 boxes we received so far. It appears well packaged, easy to assemble if you like picture books, and the undamaged portion of the wood seems beautiful, smooth and with a nice weight to it. Unfortunately weve only received a partial bed (after a week of it arriving at the local FedEx station-according to the tracking numbers), and the part we did receive has arrived damaged-so, we never received the 3rd box. Anyway back to the bed review; the wood portion of the headboard is beautiful, however it does have damage in some spots (which seems strange considering all the foam packaging), the fabric also has several small brown spots, and the sewing is uneven on the right side as compared to the left side by 1/2 inch on this particular headboard. The fabric is a nice light neutral beige color with a nice pattern otherwise. Anyway, I contacted about the damage as well as the missing box who then contacted the third party seller. Ive requested a replacement and a different shipping carrier. Its been 4 going on 5 days now, and were still waiting on the matter to be settled yep. And finally, the last thing, is that box 12 (out of 3 boxes) sat in a FedEx station for several days without being moved, although I kept receiving multiple notifications daily that my shipment was out for delivery. Anyway, a station manager finally said they were very badly backed up and have had guys up walk off the job, causing further losses for customers. So FedEx unfortunately dropped the ball and lost the third box, so weve waited almost 2 weeks in total now, still have no bed. Even if we wanted to, we couldnt put it all together to sleep on, despite the damage. We need that last box. Ive contacted daily, but unfortunately they say they cannot really help much as its not fulfilled from an warehouse, but rather its a product fulfilled from a third party seller. So, we are now waiting on the third party seller to rectify the matter and simply send out a replacement to correct this. WILL UPDATE as soon as notification is received that a replacement has been sent out and there is a tracking number, so that future buyers will know they are being heard swiftly dealt with fairly by who uses third party sellers.

  • user2

    Solid bed for the price. Really like the way it looks

    Great Price and Easy to Assemble It took me a couple hours to put together, but study and looks great. Well packaged so no damage either. Highly recommend.

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