The manufacturer has incredible customer service. Its very comfy and Im very happy! This bunk bed turned out to be really nice. The directions were slightly confusing though. Took about 4 hours for me and bf to do because we had to take it apart a few times. smh. Had one scratch in the wood but nevertheless my kids love it.
For the money it is awesome! Sturdy, comfortable and amazing!!! We love this bed and highly recommend!! Easy instructions to assemble. Lots of parts so it does take a few hours.
Exactly what I paid for. Its great. We wanted to convert the gym in our home to a childrens bedroom for when our grandchildren visit (ages 3 and 5). We wanted a bunk bed that would allow us to maximize the floor space for the kids, but also wanted something larger than a twin in the event we had a houseful of company and needed to put adults in there. We looked at the local stores but didnt find anything we liked, and everything we saw was $500 and up plus delivery and set up...so I did some web surfing and found this bed .com. It fit our needs, looked okay, and the price was certainly good. But if you have dealt with a store in recent years, you know how difficult they have become when it comes to returns or issues with a purchase. So I went to (my preferred online shopping source) and found the same item for essentially the same price. Done deal. I also bought two memory foam mattresses and the total delivered price was less than just the beds we saw locally.
Delivery was earlier than expected and UPS and even brought the (heavy) box inside. All the parts were there and my wife re-labeled everything for ease of set up. Instructions were good with adequate detiail, and the hardware was all numbered and blister packed, so the assembly went like clock work. I have a tip for you handymen. Toss the free Allen wrench they supplied, look in your security bit assortment and use your screw gun or drill (my bits are from a Harbor Freight set I bought for under $10 and I have used it a lot). You will save yourself hours and the finished product will be more secure. The total time from opening the box to finished product was under 6 hours. I am more confident in the bed and my own assembly than if a delivery crew did a rush job for a bed that my grandchildren will sleep on.
Nice product true to description Nice bunk! Took about 1 hour to put together. Ordered in grey and finish is nice, however wood was dented prior to finish application. Hence the 4 stars
Overall: Very good product, but shipping delivery was a bummer!
Pros:Easy to assemble by one or two people(recommended).
However ,youll need a second person to lift the upper bunk for installation. Overall it is a sturdy bed which kids would love. Installation manual is good with right steps in order with all the required hardware. Overall product look and feel is amazing!
Cons:
Delivery: It was delivered in front of my drive way and I almost backed up(my car does not have a backup camera)and I should say I got lucky there. There was no delivery notification or ring in the door bell.
This is not s/sellers fault but warning all future buyers on what to expect once the order is shipped.
Packaging: The amount of packaging Is not ideal as it had some dents which was caused during shipping/delivery. Seller needs to instruct shipping company to handle it gently or ramp up packaging.
Quality: Lot of pre-drilled holes needed to be cleared out and minor cracks and few patch work in the frame.
I am giving a four star only because of the product itself and hoping to discuss with seller to see if can have couple of parts re-ordered as they are damaged.
It looks better than expected. Beautiful piece of furniture for the price. Very sturdy and pretty easy to assemble. I found a couple flaws mistakes from the factory that were painted over but you can still see it happened in the paint, but I have a gallon I purchased to paint furniture to match, so it wasnt too big of a deal, otherwise it wouldve been 5. Its just the right height too. Great buy!
Reviews
Five Stars
Instructions for assembly would be helpful Awesome quality. beautiful bed.
This bunk bed turned out to be really nice. The directions were slightly confusing though
The manufacturer has incredible customer service. Its very comfy and Im very happy! This bunk bed turned out to be really nice. The directions were slightly confusing though. Took about 4 hours for me and bf to do because we had to take it apart a few times. smh. Had one scratch in the wood but nevertheless my kids love it.
Sturdy, comfortable and amazing
For the money it is awesome! Sturdy, comfortable and amazing!!! We love this bed and highly recommend!! Easy instructions to assemble. Lots of parts so it does take a few hours.
Great value and straightforward assembly.
Exactly what I paid for. Its great. We wanted to convert the gym in our home to a childrens bedroom for when our grandchildren visit (ages 3 and 5). We wanted a bunk bed that would allow us to maximize the floor space for the kids, but also wanted something larger than a twin in the event we had a houseful of company and needed to put adults in there. We looked at the local stores but didnt find anything we liked, and everything we saw was $500 and up plus delivery and set up...so I did some web surfing and found this bed .com. It fit our needs, looked okay, and the price was certainly good. But if you have dealt with a store in recent years, you know how difficult they have become when it comes to returns or issues with a purchase. So I went to (my preferred online shopping source) and found the same item for essentially the same price. Done deal. I also bought two memory foam mattresses and the total delivered price was less than just the beds we saw locally. Delivery was earlier than expected and UPS and even brought the (heavy) box inside. All the parts were there and my wife re-labeled everything for ease of set up. Instructions were good with adequate detiail, and the hardware was all numbered and blister packed, so the assembly went like clock work. I have a tip for you handymen. Toss the free Allen wrench they supplied, look in your security bit assortment and use your screw gun or drill (my bits are from a Harbor Freight set I bought for under $10 and I have used it a lot). You will save yourself hours and the finished product will be more secure. The total time from opening the box to finished product was under 6 hours. I am more confident in the bed and my own assembly than if a delivery crew did a rush job for a bed that my grandchildren will sleep on.
Nice bunks!
Nice product true to description Nice bunk! Took about 1 hour to put together. Ordered in grey and finish is nice, however wood was dented prior to finish application. Hence the 4 stars
The only drawback is that it is hard to get ...
Amazing exactly what is described The only drawback is that it is hard to get around in small bedrooms for the little ones to make their bed.
Very good product, but shipping delivery was a bummer
Overall: Very good product, but shipping delivery was a bummer! Pros:Easy to assemble by one or two people(recommended). However ,youll need a second person to lift the upper bunk for installation. Overall it is a sturdy bed which kids would love. Installation manual is good with right steps in order with all the required hardware. Overall product look and feel is amazing! Cons: Delivery: It was delivered in front of my drive way and I almost backed up(my car does not have a backup camera)and I should say I got lucky there. There was no delivery notification or ring in the door bell. This is not s/sellers fault but warning all future buyers on what to expect once the order is shipped. Packaging: The amount of packaging Is not ideal as it had some dents which was caused during shipping/delivery. Seller needs to instruct shipping company to handle it gently or ramp up packaging. Quality: Lot of pre-drilled holes needed to be cleared out and minor cracks and few patch work in the frame. I am giving a four star only because of the product itself and hoping to discuss with seller to see if can have couple of parts re-ordered as they are damaged.
Good quality, beautiful color.
It looks better than expected. Beautiful piece of furniture for the price. Very sturdy and pretty easy to assemble. I found a couple flaws mistakes from the factory that were painted over but you can still see it happened in the paint, but I have a gallon I purchased to paint furniture to match, so it wasnt too big of a deal, otherwise it wouldve been 5. Its just the right height too. Great buy!
Overall good quality. Took about 3 hours to put together
Easy to put together Overall good quality. Took about 3 hours to put together. There is a bit of a smell though to it, might just be the new smell.
Sturdy for Kids
Its worth every penny. Smart buy. My husband put this together in a little under 3 hours. The kids really love it!
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