I purchased this for my Mom who has some mobility issues and painful arthritus. Not a deal breaker, but this recliner is smaller than our other recliner. We are both 57 and after sitting in our other very large recliner that kind of envelops you, this one feels a bit strange at first.
The remote that came with it did not allow for the heat to function separate from the massage. I messaged the seller and they shipped out a different remote right away.
I have had this chair a year. It was a Christmas present. It has been a god send. If I do too much, the heat and massage make it all better.
Today, I came home to a chewed wire. My dog decided to eat it.
I called customer service. She was great. In no time, she told me I would receive a new part. Should arrive tomorrow. She didnt even charge me. I was willing to pay. There has been nothing wrong with this chair. My dog did it.
I had this chair assembled by a person contracted through . I wish I had just had my son do this. It was not hard.
The installer threaded the cord for the controller through the inside of the chair and in one month it became caught in the mechanics and crimped. I did not know at that time that that was causing the chair to not lift. I contacted and told them that I thought that the installation caused the damage. They had that company respond.
This was not the way to go.
I messaged the seller and the seller really helped me. They are excellent. Within a short time, the problem was figured out and a fix was made.
I highly recommend this chair and this company!
The best service was the customer service. Apple emailed a response promptly answering all questions. It was to heavy for us 85 and 80 to lift and put together but friends helped. 5 Stars + for customer service.
I got this recliner in preparation for a large abdominal surgery. It has been worth every penny!! I am not allowed to lie flat after surgery and was instructed to sleep either in a recliner or in that position. In the hospital, getting in and out of bed was excruciatingly painful but now that I am home, this has made it painless! It has really helped me get up and down without straining my abdominal wall. Its also really comfortable and looks nice too! I wish the heat setting worked separately from the massage but thats the only complaint I have so far.
The chair was a Birthday gift and my sister loves it. I would like to get one for myself but I notice that the price had gone up on it. But I am glad shes happy
Reviews
the recliner is smaller than we were expecting
I purchased this for my Mom who has some mobility issues and painful arthritus. Not a deal breaker, but this recliner is smaller than our other recliner. We are both 57 and after sitting in our other very large recliner that kind of envelops you, this one feels a bit strange at first. The remote that came with it did not allow for the heat to function separate from the massage. I messaged the seller and they shipped out a different remote right away.
Customer service is incredible
I have had this chair a year. It was a Christmas present. It has been a god send. If I do too much, the heat and massage make it all better. Today, I came home to a chewed wire. My dog decided to eat it. I called customer service. She was great. In no time, she told me I would receive a new part. Should arrive tomorrow. She didnt even charge me. I was willing to pay. There has been nothing wrong with this chair. My dog did it.
Good product
Well made comfortable lift chair.
Working with the manufacturer
I had this chair assembled by a person contracted through . I wish I had just had my son do this. It was not hard. The installer threaded the cord for the controller through the inside of the chair and in one month it became caught in the mechanics and crimped. I did not know at that time that that was causing the chair to not lift. I contacted and told them that I thought that the installation caused the damage. They had that company respond. This was not the way to go. I messaged the seller and the seller really helped me. They are excellent. Within a short time, the problem was figured out and a fix was made. I highly recommend this chair and this company!
Heavy for senior citizens to put together.
The best service was the customer service. Apple emailed a response promptly answering all questions. It was to heavy for us 85 and 80 to lift and put together but friends helped. 5 Stars + for customer service.
Perfect for father.
Perfect use in nursing home for my father. He loves it.
Great for post surgery
I got this recliner in preparation for a large abdominal surgery. It has been worth every penny!! I am not allowed to lie flat after surgery and was instructed to sleep either in a recliner or in that position. In the hospital, getting in and out of bed was excruciatingly painful but now that I am home, this has made it painless! It has really helped me get up and down without straining my abdominal wall. Its also really comfortable and looks nice too! I wish the heat setting worked separately from the massage but thats the only complaint I have so far.
Worth my money
The chair was a Birthday gift and my sister loves it. I would like to get one for myself but I notice that the price had gone up on it. But I am glad shes happy
Great buy!
Was very easy to setup, perfect chair
A great lift chair
This lift chair is great. It assembles easily with no tools. It is very comfortable and the massage is just an extra bonus.
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