Got the king size, and I had to purchase the additional delivery for my upstairs apartment (highly recommend, this base is HEAVY). I think it was about $140 but thats a steal compared to purchasing an actually base for the tempurpedic from the mattress store! They just brought it to the top, but the setup was very quick and easy. I unfortunately had an issue with my base (there was some cosmetic damage, probably just the manufacturing side) and the customer support was quickly accommodating for my issue! Thank you. Also the base is very nice and all of the electrical connection worked well, I would recommend purchasing a base from them before the mattress store.
I ordered two of the Essential Twin XLs with an original delivery date between May 14-19. Delivery company was a pain to work with. However, Jenae H. at Sleepgeekz was amazing. When I called, Jenae answered and said she would help me with my issue. And boy did she. Delivery company would never give us a definitive date in when the items would be delivered. They said that it could be either the 20th or 21st. Then, they told my wife that it could be the 21st or 25th. This was unacceptable and the reason I called Sleepgeekz. Jenae called the delivery company. She kept in constant contact with me (even working on my issue while off the clock...which I know she was off the clock because of the time that she texted me). She was a pleasure to work with and I hope that the higher-ups at Sleepgeekz realizes what they have in her as an employee. Quite honestly, shes the reason I didnt cancel my order. Kudos to her... She is outstanding!
Now, on to the bed. I really, really like this bed. It is quiet, seems sturdy, and is very comfortable. Im definitely glad I made this purchase.
Concerning questions and answers on the site for this product: some people have no business answering questions. I appreciate that theyre trying to be helpful, but their lack of knowledge about stuff is atrocious. I honestly wonder if they own a pair of shoes that is secured with anything other than Velcro. For example, look up a question about programming the remotes. Ill save you some trouble here; 1 remote CAN control both twin xl beds; the manual shows you how to do this. Also, if someone asks about the king, dont tell them you dont know because you only have the queen. Get a hobby and let the adults who can help answer the questions. Arghhhhhhh. Id like to see cull through the answers and clean up some of this junk.
TL;DR - Jenae H. Sleepgeekz is awesome!
Sturdy, but heavy. They walked us through every step of the process. Only downside is you can feel the platform when sitting on the bed but its not super noticable. We recommend it to all our friends!
Frame perfect as we are very hefty people, and the mattresses are so comfortable, like sleeping on a cloud. I hate to get up in the morning! Also, so easy and quick to assemble!
Reviews
Great buy
Excellent base, easy to assemble! Great rest
Great deal
Love it.
Really comfortable
I paid the extra $249 to get it assembled, and I think it was worth it. I love the bed. Its easy to move and to make up. So glad I got it.
Easy setup
Love it easy set up- the delivery man dropped the box its heavy but didnt damage but the corner doesnt show with the mattress very strong material
Great customer service
Got the king size, and I had to purchase the additional delivery for my upstairs apartment (highly recommend, this base is HEAVY). I think it was about $140 but thats a steal compared to purchasing an actually base for the tempurpedic from the mattress store! They just brought it to the top, but the setup was very quick and easy. I unfortunately had an issue with my base (there was some cosmetic damage, probably just the manufacturing side) and the customer support was quickly accommodating for my issue! Thank you. Also the base is very nice and all of the electrical connection worked well, I would recommend purchasing a base from them before the mattress store.
Just read...
I ordered two of the Essential Twin XLs with an original delivery date between May 14-19. Delivery company was a pain to work with. However, Jenae H. at Sleepgeekz was amazing. When I called, Jenae answered and said she would help me with my issue. And boy did she. Delivery company would never give us a definitive date in when the items would be delivered. They said that it could be either the 20th or 21st. Then, they told my wife that it could be the 21st or 25th. This was unacceptable and the reason I called Sleepgeekz. Jenae called the delivery company. She kept in constant contact with me (even working on my issue while off the clock...which I know she was off the clock because of the time that she texted me). She was a pleasure to work with and I hope that the higher-ups at Sleepgeekz realizes what they have in her as an employee. Quite honestly, shes the reason I didnt cancel my order. Kudos to her... She is outstanding! Now, on to the bed. I really, really like this bed. It is quiet, seems sturdy, and is very comfortable. Im definitely glad I made this purchase. Concerning questions and answers on the site for this product: some people have no business answering questions. I appreciate that theyre trying to be helpful, but their lack of knowledge about stuff is atrocious. I honestly wonder if they own a pair of shoes that is secured with anything other than Velcro. For example, look up a question about programming the remotes. Ill save you some trouble here; 1 remote CAN control both twin xl beds; the manual shows you how to do this. Also, if someone asks about the king, dont tell them you dont know because you only have the queen. Get a hobby and let the adults who can help answer the questions. Arghhhhhhh. Id like to see cull through the answers and clean up some of this junk. TL;DR - Jenae H. Sleepgeekz is awesome!
Easy set yp
Very easy set up and comfortable
Great item
Bought for my mom. She loves it. Very comfortable. Works great.
Stop debating and buy it!
Sturdy, but heavy. They walked us through every step of the process. Only downside is you can feel the platform when sitting on the bed but its not super noticable. We recommend it to all our friends!
Perfect for sleeping and so easy to assemble!
Frame perfect as we are very hefty people, and the mattresses are so comfortable, like sleeping on a cloud. I hate to get up in the morning! Also, so easy and quick to assemble!
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